Recently I have been helping a customer of mine to move their services from the american web host GoDaddy.
I have to say, after 30 years in IT, I have rarely encountered such a bad service provider. Highway robbery is quite a polite enterprise in comparison. These people take money from charities, and have been known to kill elephants – yes – that sounded a bit too far fetched until I read this article from 2012 – which means they have been doing a bad job for a long time …
Honestly, there aren’t enough words … All I can say is, please, please be cautious before buying internet services. Try not to get locked into long term agreements, until you have confidence using a provider. Ask us – it’s what we are here for. If you are choosing a broadband provider in the UK (and yes, its an expensive minefield!!), use this excellent web site first – www.ispreview.co.uk and read a few reviews first. Do some comparisons with the smaller providers – don’t just go for one of the “big five”.
I just had a look for lists of top web hosts in the UK – and it looks like there are plenty of “paid for” lists featuring the same few massive enterprises. Basically, anyone who has GoDaddy on their “best of list” is not to be trusted, I found a reasonable list here. At HarmonixIT we use Xilo, a small provider based in Sheffield.